You can book an appointment to attend an Australian Visa Application Centre by using the online Appointment System. It is recommended that you schedule an appointment to:

	Lodge a visa application, including Return Resident Visas
	Lodge a Citizenship by descent application Note: All other Citizenship applications need to be lodged directly to the Australian Visa Office
	Submit biometrics only (upon referral from the Australian Visa Office)

You do not need an appointment to collect your passport  / documentation. Please see Collection of Passport for pick up times.